Reasons as to why your card might be charged
Your card may be charged due to a number of reasons:
- If you have outstanding subscription payments on your account, we reserve the right to charge your card to retrieve these.
- If you have any outstanding charges (PCN's, admin fees, accident excess, vehicle expense requests) we also reserve the right to charge your card for this.
- We will also charge your account for PCNs that cannot be appealed, such as bus lane contraventions. For PCNs that can be appealed, we'll transfer liability to your name and you may challenge them as you wish. Please respond directly to the email within 72 hours of receiving the PCN notification to request this
You can view a list of your payments by logging into your Driver Dashboard and going to your 'Payments' section and choosing 'Past Payments'
You may update or change your payment card at any point during your subscription by going to your 'Payment Cards' in your 'Profile'.