Here's a quick troubleshooting guide in case you're trying to make a payment but it is not going through.
- Make sure there are sufficient funds in your account
- Call your bank - they might be blocking the transaction on their end
- Try adding your card again - if there is any system error, this will most likely solve the problem
If you've tried all of the above, yet you are still experiencing issues making the payment, please contact us by clicking here. Once you've filled in the form, a member of our Customer Success team will be in touch as soon as possible to assist you.
If you are struggling to keep up with your payments, please check out this article.